The Bridge on 7th- Shelter Attendant

Overnight Warming Shelter Attendant
The Overnight Warming Shelter Attendant plays a critical role in providing a safe, supportive, and welcoming environment for individuals seeking overnight refuge from extreme weather conditions. This position ensures the safety and comfort of guests, monitors shelter activities throughout the night, and upholds shelter policies in a compassionate and respectful manner.

Key Responsibilities:
• Welcome and check in guests following established intake procedures.
• Ensure all guests are informed of shelter rules and available resources.
• Monitor the facility throughout the night to maintain a calm, secure, and respectful environment.
• Address any behavioral issues or conflicts using de-escalation techniques and refer to supervisor as needed.
• Complete regular walkthroughs of the facility to ensure guest safety and cleanliness.
• Distribute snacks, hygiene supplies, blankets, and other materials as needed.
• Maintain accurate records of guests, incidents, and any shift notes.
• Clean and sanitize sleeping areas, bathrooms, and common areas before and after each shift.
• Respond appropriately to emergencies, including medical, mental health, or safety issues, and contact emergency services if necessary.
• Collaborate with other staff and  volunteers, to ensure effective shelter operations.
• Uphold a trauma-informed, nonjudgmental approach to all guest interactions.

Qualifications
• High school diploma or equivalent (some college or social services experience preferred).
• Experience working with vulnerable populations, including individuals experiencing homelessness, mental health challenges, or substance use disorders.
• Ability to stay awake and alert for the entire overnight shift.
• Strong interpersonal and communication skills.
• Ability to remain calm under pressure and handle crisis situations with professionalism.
• CPR/First Aid certification, will provide training.
• Background check clearance required.
• Basic computer skills

Compensation: Hourly rate: $17.00

How to Apply:
Fill out our online form and upload your resume or pick up an application at the Bridges of Hope office.