ReStore Receiving Lead

Job Title:       ReStore Receiving Lead
Location:       Lakes Area Habitat for Humanity ReStore
Reports To:   ReStore Manager
Position Type: Full-Time

Salary:           $18 - $22 per hour-dependent on experience

How to Apply:  Submit your resume to: hr@lakesareahabitat.org

Position Purpose

The Receiving/Back Room Lead is responsible for managing the daily operations of the receiving area, ensuring efficient processing of donations, maintaining a safe and organized workspace, and upholding the mission and values of Lakes Area Habitat for Humanity ReStore.  This position plays a key role in advancing the mission of Lakes Area Habitat for Humanity ReStore by creating a positive and efficient donation experience, supporting staff and volunteers, and ensuring an excellent customer experience.

Primary Duties and Responsibilities, but not limited to:

Receiving Room Operations 

• Manage flow of donations in the receiving room, ensuring an organized and efficient process.
• Screen donations in accordance with ReStore guidelines, respectfully enforcing donation requirements.
• Load, unload, vehicles with donated product
• Clean, sort and price product
• Ability to assemble product shelving and build displays
• Stock product on the sales floor
• Ability to read directions and assemble products
• Manage recycling and disposal of unsellable items responsibly.

 Employee Development

• Provide support to the ReStore Manager in the daily operations of the store.
• Lead, train, and mentor staff and volunteers on receiving sorting, cleaning donations.
• Foster a positive, inclusive, and mission-driven work environment.
• Effectively engage, train, and retain volunteers, ensuring they feel valued and supported.
• Work to meet store operational needs.

Customer & Donor Engagement

• Provide excellent customer service, ensuring a welcoming and respectful experience for all staff, shoppers, donors, and volunteers.
• Educate customers, donors and volunteers on the mission of Habitat for Humanity.
• Promote a culture of kindness, integrity, and professionalism in all interactions.

Employee Expectations – Ethics & Behavior

All employees are expected to uphold the values and mission of Lakes Area Habitat for Humanity ReStore through:

• Integrity & Honesty: Conducting all interactions with transparency, fairness, and respect.
• Accountability: Taking ownership of responsibilities and following through on commitments.
• Respect & Inclusion: Treating all individuals with dignity, regardless of background or circumstance.
• Teamwork & Collaboration: Working cooperatively with colleagues, volunteers, and donors to support a positive work environment.
• Excellence in Service: Striving to provide the best possible experience for staff, customers, donors, and volunteers.
• Safety & Responsibility: Adhering to all safety policies and maintaining a clean, organized, and hazard-free workspace.

Qualifications & Requirements

• Passion for the mission of Habitat for Humanity.
• Strong interpersonal and communication skills.
• Ability to lead, train, and support staff and volunteers effectively.
• Self-motivated and able to work both independently and as part of a team.
• Ability to lift up to 50 pounds and stand for extended periods.
• Experience with building materials or home improvement is a plus but not required.
• Ability to work with individuals from diverse backgrounds.

What We Offer:

• Health insurance
• STD, LTD, Life, and AD&D insurance
• 401(k) with employer 5% per pay period contribution
• Paid vacation and sick time
• 11 paid holidays