Chalet Manager

Mount Ski Gull

Chalet Manager

Summary: The Chalet will oversee chalet day-to-day operations at MSG

Skills needed: Leadership and problem-solving, staff management, basic computer skills, POS system, customer service, willingness to work inside and outside

Job Roles and Responsibilities include, but are not limited to:

• Overseeing day-to-day hiring, scheduling, and training of staff for all departments.

• Season pass development and management.

• Group/Program Scheduling.

• Assist in implementation and/or planning of special events year-round.

• Assist with registration and scheduling of all programming year-round.

• Willingness to be the Master of the POS System.

• Ordering, organization and management of: ticketing, merchandise, rental, and office.

• Oversee Rental & Tickets & help outside managers oversee lift and tubing operators.

• Office Management- phones, emails, organization.

• Knowledge or willingness to learn invoicing, payroll, and other business management skills.

• Marketing- Website management, email marketing, social media, etc.

• Cleanliness and Appearance of Chalet

• Willingness to understand and oversee outside operational employees, some outdoor tasks assigned as needed, especially in summer months.

• Act as the manager on duty during operating hours.

• Other duties as assigned. 

Requirements:

• 18+

• Customer service experience

• Full-Time year-round position, hourly, Winter 35-45 hours/week, Summer 10-25 hours/week. 

• Must be available to work weekends (at least 1 weekend day/week preferably 2) in the months November-March.

• General Schedule September-April 5-6 days/week, May-August 2-3 days/week.

• Pay: DOE starts at $20-$22/hr