2023 Lakes Area Summer Kickoff

Description

There’s an excitement in the air as we look forward to warmer weather and a busy tourism season! Now is the perfect time to come together with other local businesses and get ready for the influx of summer travel. Hosted in partnership with the Brainerd Lakes Chamber, Crosslake Chamber, Pequot Lakes Chamber, Nisswa Chamber, and Cuyuna Lakes Chamber, we’re excited to announce the 2nd Annual Lakes Area Summer Kickoff tourism event at Grand View Lodge!

This is a must-attend event for owners and staff of lodging properties, restaurants, attractions, and event planners—get the latest scoop on statewide tourism information, engage in customer service and leadership training, and network with your hospitality peers.

A MUST-ATTEND TOURISM EVENT!

• Network with the local hospitality industry. 
• Learn how your peers are gearing up their summer marketing.
• Discuss issues that affect tourism during our Table Talk session.
• Hear what’s new at local businesses for the summer.
• Enjoy appetizers and cash bar during the interactive social mixer.
  
  

GUEST SPEAKER: NICOLE LALUM
Nicole Lalum, Explore Minnesota Northwest, Northeast, and Central Industry Relations, will share updates on tourism, the vision of Explore Minnesota tourism, and preview of upcoming summer marketing campaigns.

KEYNOTE SPEAKER: TED SCHICK

Our keynote speaker, Ted Schick from Schick Corporate Learning, will bring an engaging session, On the Frontlines of Tourism: You are Brainerd Lakes' Ambassadors. Whether you are retail, lodging, attractions, or a Brainerd Lakes business, you are on the FRONTLINE of tourism. People have an experience with you and they talk about that experience. In this fun and practical presentation, we set the tone for the upcoming tourism season as we discuss the 4 pillars of exceptional customer service as well as a deeper look at the tactics and behaviors of “in-the-trenches” customer service. Let’s get ready to serve our visitors on the frontlines of tourism!