Client Support Specialst

Administrative, Support & Clerical
  • Meet with clients at their home as well as the office to discuss their needs and establish the intended functions and appearance of each space.
  • Anticipate and inform clients of additional features which may be of use to them.
  • Create a plan which details the layout and appearance of all installations
  • Suggest appropriate materials and finishes.
  • Provide complete information about products and services to clients.
  • Liaison between clients and managers in addition to appropriate company personnel.
  • Keep a record of hours and activities completed to ensure that clients are billed accurately.
  • Interior decorating background with an emphasis in cabinetry design.
  • Familiarity with appropriate cabinet design and visualization tools.
  • Ability to learn cabinet design software.
  • Manage and update client files with complete information.
  • Correspond with clients to resolve their problems.
  • Knowledge of general construction process and ability to accurately read a tape measure
  • Perform other administrative duties as required
  • Top-notch communication and customer service skills.
  • Active listening skills and attention to detail.
  • Build and nurture strong professional relationships with clients.
  • Excellent organizational and time management skills.
  • Respect for differing opinions, styles, and financial situations
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