BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P1H REFRESH-INTERVAL:P1H CALSCALE:GREGORIAN BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU DTSTART:20070101T000000 TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:Central Daylight Time END:DAYLIGHT BEGIN:STANDARD RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU DTSTART:20070101T000000 TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:Central Standard Time END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Chicago:20260819T083000 DTEND;TZID=America/Chicago:20260819T100000 X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Blue Ox Success Series: Stop Winging It! Turn Inquiries Into Clients DESCRIPTION:Every inquiry is an opportunity\, but most businesses don't have a consistent\, intentional process for responding to them. Whether a potential client reaches out by phone\, email\, or text\, what happens in those first moments often determines whether they move forward or move on.In this interactive workshop\, small business operations consultant Deb Mitzel will walk you through a practical framework for building an inquiry response that's specific\, strategic\, and effective. Through real examples and guided discussion\, you'll learn what makes a response work and why\, so you can go back to your business and build one that's truly your own. A downloadable workbook will be available after the session to guide you through the process step by step.This is a must‑attend session for any business looking to grow their clients by creating a clear\, consistent\, and intentional first-response process.\n\nKey Takeaways\nWhy your initial response is one of the most important moments in your client journey\, and what most businesses get wrongHow to identify what sets your business apart and communicate it clearly from the very first touch pointHow to speak directly to your ideal client's pain points and desires so they feel understood before you've even had a conversationHow to craft a consistent\, effective response for every inquiry method\, whether that's email\, phone\, text\, or in person\, so nothing falls through the cracksA framework you can take back to your business and apply with the help of a downloadable workbook\n\nWho Should AttendThis workshop is a great fit for any small business owner or team member who plays a role in responding to incoming inquiries. If any of these sound familiar\, this session is for you:You're a business owner who wants to convert more inquiries into clientsYou're responsible for responding to leads and want a more consistent\, effective processYou have staff who handle initial inquiries and want to make sure they're representing your business wellYou've been winging your first response and know it's time to build something intentionalYou're losing people you thought were interested and aren't sure whyNo prior systems experience required.\n\nMeet the PresenterDeb Mitzel\nOwner | Deb Mitzel CreativeDeb Mitzel is a Small Business Operations Consultant with more than 30 years of corporate leadership experience. Based in the Brainerd Lakes area\, she works with small business owners who are great at what they do but often overwhelmed by the operational side of running it. Deb helps them build simple\, strategic systems that create a better client experience\, reduce administrative chaos\, and free up time for the work that matters most. She facilitates two Peer 360 groups through the Brainerd Lakes Area Chamber of Commerce and is a longtime advocate for intentional business design. X-ALT-DESC;FMTTYPE=text/html:

Every inquiry is an opportunity\, but most businesses don'\;t have a consistent\, intentional process for responding to them. Whether a potential client reaches out by phone\, email\, or text\, what happens in those first moments often determines whether they move forward or move on.

In this interactive workshop\, small business operations consultant Deb Mitzel will walk you through a practical framework for building an inquiry response that'\;s specific\, strategic\, and effective. Through real examples and guided discussion\, you'\;ll learn what makes a response work and why\, so you can go back to your business and build one that'\;s truly your own. A downloadable workbook will be available after the session to guide you through the process step by step.

This is a must‑attend session for any business looking to grow their clients by \;creating a clear\, consistent\, and intentional first-response process.



Key Takeaways




Who Should Attend

This workshop is a great fit for any small business owner or team member who plays a role in responding to incoming inquiries. If any of these sound familiar\, this session is for you:

No prior systems experience required.



Meet the Presenter

Deb Mitzel
Owner | Deb Mitzel Creative

Deb Mitzel is a Small Business Operations Consultant with more than 30 years of corporate leadership experience. Based in the Brainerd Lakes area\, she works with small business owners who are great at what they do but often overwhelmed by the operational side of running it. Deb helps them build simple\, strategic systems that create a better client experience\, reduce administrative chaos\, and free up time for the work that matters most. She facilitates two Peer 360 groups through the Brainerd Lakes Area Chamber of Commerce and is a longtime advocate for intentional business design.

LOCATION:224 West Washington Street Brainerd MN 56401 UID:e.2467.1484635 SEQUENCE:3 DTSTAMP:20260623T174251Z URL:https://business.brainerdlakeschamber.com/eventcalendar/Details/blue-ox-success-series-stop-winging-it-turn-inquiries-into-clients-1760251?sourceTypeId=Hub END:VEVENT END:VCALENDAR